IVRS Based
Toll Free No.
155359
Sri G Mathi Vathanan, IAS
Chairman
Water Corporation of Odisha (WATCO)
Water Corporation of Odisha (WATCO) is a state owned, not-for-profit company to provide drinking water supply and sewerage services in efficient, accountable and sustainable manner to urban citizens.
The objective is to foster functional autonomy, operational flexibility and customer centric service culture in water supply and waste water management on a sustainable basis.
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4 Million
Population Served
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0.3 Million
Water Supply Service Connections
-
417 MLD
Water Treatment
-
2500
Staff Strength
Areas of Services
A transformative project, the Drink from Tap Mission is a step in the direction of Chief Minister Shri Naveen Patnaik's dream of making Jagannath Dham Puri a world class heritage city
- Drink from Tap Quality Piped Water at Each Household
- Round the Clock Drinking Water Supply
- 100% Metered Connections
-
Jalsathi
Community led
Water Supply Management -
Smart Water Management
Real Time Surveillance
towards Quality Water Supply -
Lab on Wheels
Water Quality Ensured
Anytime Anywhere -
QUICK RESPONSE TEAM
Exclusive Mobile Crews
for Incident Management -
ODISHA WATER ACADEMY
Centre of Excellence
on Water & Wastewater Service Provisions
Key Achievements
Notification
Event
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WATCO observed 'World Water Day 2022'
22nd March 2022 -
WATCO has signed contract with Transgender SHG for O & M of Pratapnagari WTP, Cuttack
Jalsathi
- Partnering with Mission Shakti SHGs in water supply management
- Community led water distribution at Ward level
- Bridge between customers and WATCO
- Incentive based partnership with women SHGs
Roles & Responsibilities
- Facilitating new connections
- Reading water meters, distributing water bills and
- collecting user charges
- Field water quality testing
- Support in consumer complaint redressal
- Sensitizing people on water conservation
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Smart Water Management
- Real time surveillance to ensure quality water supply at every home
- Real time data analysis and decision making for uninterrupted water supply
- Data capture for preventive maintenance of water supply assets
- Reduction of Non Revenue Water (NRW) through leakage detection and control
- Efficient incidence management and quick resolution of problems
- Effective customer complaint redressal for enhanced customer satisfaction
- Mobile responsive real time flow, pressure & quality monitoring of water
- GIS based assets & consumer mapping and real time dashboard
Impacts & Benefits
- Issue detection & resolution time reduced from few days to few minutes
- Transparent, cost-effective and user-friendly system
- On the spot automated testing and chemical dosing compared to manual practice
- Real time water quality monitoring without human intervention
- Automated pump and pressure control compared to manual operation
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Lab on Wheels
The mobile Water Testing Laboratory, popularly known as ‘Lab on Wheels’ have been deployed to ensure onsite water quality testing, surveillance and monitoring with testing of 16 quality parameters. This is tested at consumer’s doorstep on call. The services are now available at Bhubaneswar, Puri and Cuttack cities.
The quality parameters tested are
- Odour
- Taste
- Colour Pt-Co Unit
- pH
- Conductivity (µs/cm)
- Turbidity (NTU)
- Ammonia as N mg/l
- Iron as Fe mg/l
- Total Alkalinity as CaCO3 mg/l
- Total Hardness as CaCO3 mg/l
- Calcium Hardness as CaCO3 mg/l
- Free Residual Chlorine (mg/l)
- Dissolved Oxygen (mg/l)
- Nitrate as NO3 mg/l
- Fluoride as F mg/l
- Chloramines.
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ODISHA WATER ACADEMY
Odisha Water Academy (OWA), a Centre of Excellence established under Water Corporation of Odisha (WATCO), Housing & Urban Development Dept, Govt. of Odisha, is committed to offer high quality practitioners-focused training solutions and exposure visits for diverse stakeholders in the field of water and wastewater sector through self-financing mode.
The aim is to impart state-of-the-art, innovative training and capacity building for the personnel working in water and waste water utility/ business in the state or beyond, in such a manner that the utility/ business becomes capable of providing safe, reliable, satisfactory and sustainable water, wastewater & related services to the individuals and communities, enhancing their basic health and hygiene levels, socio-economic development and quality of life.
Visit: owa.co.in
Quick response team
At your service anytime anywhere
Exclusive mobile crews controlled from the Centralized Command and Control System have been deployed
Provided with dedicated vehicle & equipment for immediate response to leakages and supply related incident management
